Frequently Asked Questions

Mobile auto repair brings ASE-certified technicians and professional diagnostic tools directly to your location—home, work, or roadside. This eliminates the need for towing or shop drop-offs, saving time and reducing downtime. At Jay Auto Repair and Towing, we serve Columbus and surrounding areas with on-site convenience for most common repairs.

Schedule winterization before cold weather arrives, ideally in late fall. Central Ohio winters bring fluctuating temperatures that stress batteries, fluids, and belts. At Jay Auto Repair and Towing, we focus on proactive checks to reduce roadside breakdowns during peak cold months.

A pre purchase inspection evaluates mechanical condition, safety components, and visible wear before buying a used vehicle. Technicians provide an unbiased assessment to help you avoid costly surprises. At Jay Auto Repair and Towing, we offer mobile inspections that meet you at the vehicle location in Columbus.

Columbus road conditions—potholes, construction zones, and heavy traffic corridors—quickly impact alignment. Uneven wear reduces tire life and handling safety. At Jay Auto Repair and Towing, we recommend alignment checks after hitting curbs or noticing steering pull to maintain fuel efficiency and safety.

Winterization focuses on batteries, fluids, belts, and overall vehicle readiness for cold starts and icy roads. Technicians check antifreeze levels, battery health, and hose integrity. At Jay Auto Repair and Towing, we tailor services to Central Ohio's seasonal temperature swings to prevent emergency breakdowns.

Diagnostic evaluations typically take 30 to 60 minutes depending on complexity. Professional tools pinpoint engine, electrical, and performance issues efficiently. At Jay Auto Repair and Towing, we provide clear explanations of findings to prevent unnecessary repairs and help you make informed decisions.

Yes, roadside repairs address minor mechanical issues without towing when possible. Services focus on getting vehicles safely back on the road quickly. At Jay Auto Repair and Towing, we handle common roadside problems along busy Columbus highways and commuter routes, explaining repair options clearly on-site.

Cold temperatures reduce battery capacity, and short city trips in Columbus don't fully recharge batteries. Fluctuating winter weather stresses vehicle electrical systems. At Jay Auto Repair and Towing, we test battery health during winterizations and offer fast jumpstart services when needed.

Signs include rough rides, uneven tire wear, poor handling, or the vehicle pulling to one side. Central Ohio's rough roads and seasonal weather accelerate suspension wear. At Jay Auto Repair and Towing, we assess shocks, struts, and related components to restore ride comfort and braking control.

Mobile fleet maintenance reduces downtime by servicing multiple vehicles at your business location. This minimizes disruptions to work schedules and extends vehicle lifespan. At Jay Auto Repair and Towing, we tailor preventive maintenance plans to Columbus businesses relying on dependable daily transportation.

Many drivers wait until tires show severe uneven wear or handling becomes unsafe. Delaying alignment after hitting potholes or curbs costs more in tire replacement. At Jay Auto Repair and Towing, we recommend alignment checks after impact events to preserve tire life and improve fuel efficiency.

At Jay Auto Repair and Towing, the labor rate is $75 per hour, with diagnostics also billed at $75 per hour. This provides dealership-quality work at a lower cost than traditional shops. Transparent pricing and honest diagnostics help customers avoid unnecessary expenses.